Homes & small systems
Essential
- Annual system health check
- Configuration review
- Priority scheduling
- Documentation update
- Remote guidance
CAtech Care
Protect the system
after installation.
Maintenance, documentation and priority support designed to reduce surprises and shorten the path from problem to resolution.
Recurring protection
A premium system needs an owner after handoff.
Cameras drift, credentials change, networks grow and firmware ages. CAtech Care creates a planned service path instead of waiting for a failure.
Plan structure
Support scaled to the property.
Advanced homes & small business
Priority
- Semiannual health check
- Remote diagnostics
- Camera & NVR review
- Network equipment review
- Priority response
- Discounted service labor
Commercial & critical properties
Managed
- Custom maintenance cadence
- Offline device monitoring options
- Credential workflow review
- Preventive site visits
- Incident documentation
- Multi-site reporting
Final cadence, response targets and pricing are defined after a system inventory. No support plan silently includes monitoring, emergency response or manufacturer coverage that is not written into the agreement.
Existing system?